Water, Glyceryl Stearate, Caprylic/Capric, Triglycerides, Cetearyl Alcohol, Ceteareth-12, Ceteareth-20, Glycerin, Cetyl Palmitate, Butyrospermum Parkii (Shea) Butter, Dicaprylyl Carbonate, Dimethicone, Fragrance (Parfum), Olea Europea (Olive) Fruit Oil, Ethylhexylglycerin, Tocopherol, Phenoxyethanol.
Experience the satin-soft and supple skin with Dalan d’Olive Hand & Body Cream, enriched with pure olive oil and glycerin. This cream not only moisturizes and nourishes your skin but also helps repair and protect it from environmental damage. Suitable for all skin types, including sensitive skin, our cream provides 24-hour hydration and anti-aging effects. Simply apply a small amount to your body and hands, and enjoy the benefits of this pH balanced formula.
In 1941, Hamdi Dalan developed a pure Olive Oil soap in Izmir, Turkey. Its popularity led to the addition of body lotions and hand creams. Today, Dalan products are available in over 132 countries and loved by millions. Formulated with famous Aegean olive oil, Dalan d’Olive products are specially designed for skin issues, leaving your skin and hair refreshed, nourished, and moisturized. Dermatologically tested for all skin types, including sensitive skin. Dalan d'Olive is committed to eco-friendly processes and creating high-quality natural products.
A Return and Refund Policy is a set of guidelines and procedures established by a business to manage customer returns, exchanges, and refunds. It outlines the conditions under which customers can return purchased items and the options available to them, such as refunds or replacements.
A clear and customer-friendly Return Policy is crucial for building trust and satisfaction. It helps customers understand their rights and options in case of issues with the products they’ve purchased.
Return Options:
At Merit Cosmetics, due to high international shipping costs, we do not accept returns. However, in the event of damaged packages or incorrect items sent, customers have two options within 15 days of item delivery:
Option 1: Refund the Money
For payment-related issues, contact us on WhatsApp
Merit Cosmetics ensures a complete refund, without any deductions from the original amount paid by customers.
Option 2: Resending the Products
For resend-related issues, contact us on WhatsApp
Ensure your Return Policy is prominently displayed on your website, preferably on the checkout page and easily accessible from the homepage.
Summary: Return and Refund Policy – Updated: 29/04/2025
Merit Cosmetics values customer satisfaction. While we do not accept returns due to high international shipping costs, we offer clear options for refund or replacement in the case of damaged packages or wrong items. Our transparent process ensures a quick resolution and maintains trust with our customers.
Security measures at Merit Cosmetics, ensuring the security of your online transactions is our top priority. When you shop with us, your credit card information is safeguarded with advanced encryption technology using the SSL protocol (Secure Socket Layer). This means that your sensitive data, including the 16-digit card number, the 4-digit expiration date, and the 3-digit CVV code, is fully protected during transmission over the internet.
During the payment process, you’ll be directed to the secure website of our banking partner, QNB. This ensures that your credit card details are entered directly into the bank’s secure portal, providing an additional layer of security. Rest assured, Merit Cosmetics never has access to your credit card number.
You can easily identify secure areas on our website by the URL beginning with https://, indicating a secure connection where all data is encrypted to prevent unauthorized access.
We offer a variety of payment options to accommodate our global customer base. Merit Cosmetics accepts both PayPal and (Mastercard, Visa, and other major credit cards) for customers worldwide.
Your trust and peace of mind are paramount to us. We are committed to providing a safe and seamless shopping experience for all our customers.