1Thealoz Duo Eye Drops 10ml
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Thealoz Duo Eye Drops 10ml
Eye drops for the treatment of moderate to severe dry eye syndrome. Without preservatives and phosphates, can be used when wearing contact lenses.
Thealoz Duo drops not only moisturize, they also protect and stabilize cell membranes, stop protein changes.
The main ingredients are sodium hyaluronate and trehalose, a disaccharide found in nature that protects the body from dehydration and the osmotic effect of the tear film.
- Without preservatives and phosphates, neutral pH.
- Can be used when wearing contact lenses.
- The patented ABAK bottle protects the solution from bacterial contamination and can be used for 3 months after opening.
- A bottle with a dispenser contains about 300 drops.
Disclaimer
"This information is provided for your reference only and it is not to be relied upon on its own as instructions for use of this medication. It is not a replacement for and should only be used in conjunction with full consultation with a licensed healthcare professional, the information provided by your pharmacist and the manufacturer of the medication. It may not contain all the available information you require and cannot substitute professional medical care, nor does it take into account all individual circumstances. Other than liability for death or personal injury arising out of our negligence, we shall not be held responsible or liable for any claims or damages arising from the use or misuse of the information contained herein, its contents or omissions, or otherwise."
- What Is a Return Policy?
- Why Is Return Policy Important?
- Customers must provide clear pictures or videos of damaged packages or wrong items and request a refund.
- Merit Cosmetics guarantees a full refund within 5 working days.
- Upon completion, customers will receive email or WhatsApp notifications along with a bank payback screenshot.
- Customers with damaged packages or wrong items can request a resend.
- Merit Cosmetics guarantees resend completion within 5 working days at no additional cost.
- Within this period, the product(s) will be submitted to the shipping company for delivery.
- Where to Display Your Return Policy
A Return and Refund Policy is a set of guidelines and procedures established by a business to manage customer returns, exchanges, and refunds. It outlines the conditions under which customers can return purchased items and the options available to them, such as refunds or replacements.
A clear and customer-friendly Return Policy is crucial for building trust and satisfaction. It helps customers understand their rights and options in case of issues with the products they’ve purchased.
Return Options:
At Merit Cosmetics, due to high international shipping costs, we do not accept returns. However, in the event of damaged packages or incorrect items sent, customers have two options within 15 days of item delivery:
Option 1: Refund the Money
For payment-related issues, contact us on WhatsApp
Merit Cosmetics ensures a complete refund, without any deductions from the original amount paid by customers.
Option 2: Resending the Products
For resend-related issues, contact us on WhatsApp
Ensure your Return Policy is prominently displayed on your website, preferably on the checkout page and easily accessible from the homepage.
Summary: Return and Refund Policy – Updated: 29/04/2025
Merit Cosmetics values customer satisfaction. While we do not accept returns due to high international shipping costs, we offer clear options for refund or replacement in the case of damaged packages or wrong items. Our transparent process ensures a quick resolution and maintains trust with our customers.
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